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Offensive: Store worker Benjamin Clarke made his views clear He added: ‘I wish these f******s would just stay at home and shop online! That way none of us would have to deal with ’em!’ Rob Richardson, from Newcastle, moaned about shoppers ‘who keep coming to find you. Even though there’s 20 other staff members about to help them find something’. His reaction? ‘Give me your damn shopping list, you senile old cow, and I’ll do your shopping for you. Just leave me alone!’ Scott Harrop objected to having to serve ‘smelly ppl. Who make me feel sick’.
Sudhir Shah, from the West Midlands, wrote: ‘I really do enjoy my job on the checkouts. I think the people I work with are a great, fun-loving, funny, friendly, tolerant and hard- working bunch. I could say that for most of the customers that come to my till as well (OK there are a few exceptions).’ Last night Miss Biggs-Tandy, a psychology student at Coventry University who works part-time to pay for her studies, said her comments were intended as a joke. ‘I wouldn’t actually say that to a customer. We do get some who are very difficult and shout at you or swear at you but most are really nice and I enjoy the job,’ she said.
A sense of trust is important. • Healthy employee relations also discourage conflicts and fights among individuals. People tend to adjust more and stop finding faults in each other. Individuals dont waste their time in meaningless conflicts and disputes, rather concentrate on their work and strive hard to perform better. They start treating each other as friends and try their level best to compromise and make everyone happy. • A healthy employee relation reduces the problem of absenteeism at the work place.
Programme Aims 4 5. Learning Outcomes 6 6. Learning, Teaching and Assessment Methods 7 7. Induction 7 8. Designing for Widening Participation 8 9. Designing for Inclusion 8 10.
Individuals are more serious towards their work and feel like coming to office daily. They do not take frequent leaves and start enjoying their work.
Every individual at the workplace shares a certain relationship with his fellow workers. Human beings are not machines who can start working just at the push of a mere button. They need people to talk to, discuss ideas with each other and share their happiness and sorrows.
• The organization becomes a happy place to work if the employees work together as a family. An individual tends to lose focus and concentration if his mind is always clouded with unnecessary tensions and stress. It has been observed that if people talk and discuss things with each other, tensions automatically evaporate and one feels better. Learn to trust others, you will feel relaxed. One doesnt feel like going to office if he is not in talking terms with the person sitting next to him. An individual spends around 8-9 hours in a day at his workplace and practically it is not possible that one works non stop without a break. You should have people with whom you can share your lunch, discuss movies or go out for a stroll once in a while.
Student Engagemen t and Success 9 11. Sustainabili ty 9 12. Employer Engagement 10 13. Information Literacy 12 14.
‘We always investigate claims thoroughly to make sure we fully understand the facts and can reach the right conclusion for everyone involved. ‘We’re sorry for any upset caused to Irene through resolving this case, and wish her all the best for the future.’ Mrs Heslop started claiming industrial injury benefit at an initial rate of £24-a-week when her statutory sick-pay ended around six months after the injury. As a result of her successful compensation claim, she has now given £6,000 back to the Department of Work and Pensions out of her settlement, leaving her with £21,000.
An individual cannot work on his own, he needs people around. If the organization is all empty, you will not feel like sitting there and working. An isolated environment demotivates an individual and spreads negativity around. It is essential that people are comfortable with each other and work together as a single unit towards a common goal.
Tesco faces embarrassment after dozens of employees posted abusive comments about its customers on the internet Zara Ashley Earl objected to customers who put their money on the conveyor belt rather than in her hand. ‘Do we have some kind of infection that you might catch??? Ignorant b******s. And they think we are the stupid ones because we work at Tesco.’ And Claire Biggs-Tandy, from Coventry, said she was infuriated by the frequently asked question: ‘Excuse me, do you work here?’ Her response on the internet was: ‘No, I just think the Tesco uniform is the height of fashion.
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About the Course (including QAA benchmarks ) 4 3. Programme Philosophy 4 4.
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It is important that employees share a healthy relation with each other at the work place. Let us find out why employee relations are important in an organization: • There are several issues on which an individual cannot take decisions alone. He needs the guidance and advice of others as well. Sometimes we might miss out on important points, but our fellow workers may come out with a brilliant idea which would help us to achieve our targets at a much faster rate. Before implementing any plan, the pros and cons must be evaluated on an open forum where every employee has the right to express his opinions freely. On your own, you will never come to know where you are going wrong, you need people who can act as critic and correct you wherever you are wrong. If you do not enjoy a good relation with others no one will ever come to help you.
• Work becomes easy if it is shared among all. A healthy relation with your fellow workers would ease the work load on you and in turn increases your productivity. One cannot do everything on his own. Responsibilities must be divided among team members to accomplish the assigned tasks within the stipulated time frame. If you have a good rapport with your colleagues, he will always be eager to assist you in your assignments making your work easier.
• • • • • Britain's biggest supermarket faces embarrassment after dozens of employees posted abusive comments about its customers on the internet. Tesco chiefs said they would be looking at the remarks, which include four-letter insults and references to shoppers being smelly, stupid, rude and moronic. More than 60 staff contributed to the tirade in a discussion forum on the Facebook social networking site, which could be read by anyone with access to the internet.
Scene of fall: The Asda store in Hulme, Greater Manchester, where Mrs Heslop had worked as a bakery assistant for seven years Mrs Heslop, married to Roy, 67, a retired labourer, has been unable to work since the accident in March 2007. Her medical claims were backed up by doctors at Manchester Royal Infirmary, who submitted evidence to her solicitors that her activities and lifestyle had been ‘considerably curtailed’ by the accident. Although doctors were unable to agree on the extent of her spinal injury, one specialist said he believed Mrs Heslop had suffered a fracture. She still receives regular injections and acupuncture following the injury and struggles to walk long distances. The compensation claim was lodged while Mrs Heslop, a mother-of-three, was still an employee of the supermarket chain, although she has now formally retired. Natasha Ross, of Manchester-based solicitors Pannone, who handled the case for Mrs Heslop, claimed the supermarket had put her client through nearly five years of unnecessary legal torment. She said: ‘Irene was the innocent victim of an accident at work.
I saw the other comments on the website and added mine for a bit of fun.’ The Facebook group, which calls itself Tesco Employees Could Rule The World, has nearly 2,000 members, though only a small proportion of them have posted rude comments. A Tesco spokesman said: ‘Facebook is a popular and fun website but if some of our staff have gone too far, we will investigate and take appropriate action if necessary.’ Asked if disciplinary action was likely, a source said: ‘It would be for our human resources people to make that decision. It’s up to them to decide if the employees making these comments have brought the company into disrepute.’.
If you fight with everyone, no one will speak to you and you will be left all alone. It is important to respect others to expect the same from them. • An individual feels motivated in the company of others whom he can trust and fall back on whenever needed. One feels secure and confident and thus delivers his best. It is okay if you share your secrets with your colleagues but you should know where to draw the line.